Our splendid cut flowers are top-quality, long-lasting, and sent fresh from our growers' farms within days of harvest. Each bouquet is hand-selected (our choice of varieties), and carefully arranged prior to shipping. Some flowers arrive in bud stage, maximizing your days of bloom. They are absolutely guaranteed to last 7 days.
We ship one bouquet each month of 18–20 stems of beautiful flowers. Bouquets are arranged according to the season. Each series includes one glass vase sent with your first shipment. Subsequent deliveries do not include vases.
HOW PLANTS ARE SHIPPED
The size of the plants we ship has been selected to reduce the shock of transplanting. For some, this means a large, bareroot crown. Others cannot travel bareroot or transplant best if grown in containers. We ship these perennials and annuals in 1 pint pots, except as noted. We must point out that many perennials will not bloom the first year after planting, but will the following year, amply rewarding your patience. We ship bulbs as dormant, bare bulbs, sometimes with some wood shavings or moss. Shrubs, Roses, vines, and other woody plants may be shipped bareroot or in pots. The size of the pot is noted in the quick facts for each item.
WHEN WE SHIP
We ship our bulbs and plants at the right time for planting in your area, except as noted, with orders dispatched on a first-come, first-served basis by climate zone. Estimated dates for shipping are indicated in the Shipping Details box for each item. Please refer to the Shipping Details box to determine the earliest shipping time. Unless you specify otherwise, fertilizers, tools, and other non-plant items are shipped with your plants or bulbs. Please supply a street address for delivery. Kindly contact us with two weeks notice, if you'll be away at expected time of delivery.
We guarantee to ship plants that are in prime condition for growing. If your order is damaged or fails to meet your expectations, we will cheerfully replace or refund it. Please contact our Customer Service Department at 1-800-503-9624 or email us at [email protected]. Please include your order number or customer number when contacting us.
Average Customer Rating: (2 Reviews) Write a Review
Anoymous from Ohio
I was given this as a gift. The first bouquet was frozen when I got it. Ok, that's the weather and perhaps it sat out too long on my front porch. The second one I retrieved it immediately upon delivery. The gerbera daisies were set in a mesh holder so the blooms would hold, but alas the bouquet lasted maybe 3 days. My mom received the same gift and her first one she had to throw out as it was completely frozen and ruined, the second one she also retrieved immediately but it also only lasted 2 days. We both have received FTD.com flowers that were shipped that lasted much longer. It's a nice idea, but too pricey for what you get and they do not last.
A viewer from Hudson, OH
Having worked in customer service, I believe the true mark of a company is not only in the initial quality, but how they handle customer complaints/issues. I contacted customer service regarding my disappointment in the two bouquets I and my mother had received. They immediately sent both of us replacement bouquets. These lasted much longer. I just received my last bouquet from the gift, and not only was it beautiful, it has lasted over a week!
To maximize your bouquet’s vase life and keep your flowers looking their best, follow these simple instructions:
For Rose bouquets:
Gently remove the outer guard petals, which may be bruised or damaged.
For larger Gerbera Daisies:
Gently remove the protective netting around each flower head and adjust the plastic tube on each stem so that the top of the tube rests against the base of the flower head.