Contact Us

Gardens are a tremendous source of comfort and solace in good times and bad. Whether you're an experienced gardener, a brand new one, or someone looking to send a gift, don't hesitate to be in touch.

Email us: [email protected]

Call us: 1-800-503-9624

We apologize in advance if you experience longer than normal wait times when calling. In order to protect the health and safety of White Flower Farm’s staff, customers, and our respective families in this unprecedented time, a majority of our customer service team is working from home. We are working out the logistics of allowing our team to answer calls at home, but at this time our limited on site staff will be answering your calls. Thank you in advance for your patience.

Your notes and letters are one of the best parts of the business. Please send us your personal anecdotes and new plant, bulb, or merchandise ideas. We look forward to photos of your garden. Let us help with any problems, too -- we are sincerely committed to your gardening success. Just click any of the links below to send us an email. If you prefer not to use email, please send correspondence to White Flower Farm, P.O. Box 50, Litchfield, CT 06759-0050.

Questions About the Status or Contents of Your Order?

In the midst of the coronavirus crisis, we are doing our very best to fulfill orders in a timely fashion while carefully following all guidelines set out by state and federal health officials. If you wish to contact us with any questions or comments, please email us at [email protected] or call 1-800-503-9624.

Looking for our Store and Gardens?

The White Flower Farm Store and display gardens are open to the public as of July 2, 2020.

Hours of operation: Thursday through Sunday, 9 a.m. - 4 p.m.

The store is stocked with a wide assortment of perennials, shrubs and trees. The newly renovated shop is filled with top quality tools and supplies for gardeners along with unique and hard-to-find gifts for family and friends.

We invite you to stroll our display gardens including the 280-foot Lloyd Border, the Rose garden, the kitchen garden, and our new Dahlia trial garden.

Please note: Our Begonia House, the White Garden (also called the Moon Garden), and the restrooms on the property are closed to the public.


**Covid-19 precautions: All visitors to the store – both inside the shop and in the outdoor sales areas – are required to wear a mask at all times. Masks need not be worn in the display gardens provided there is adequate space for social distancing.

The offerings at the White Flower Farm Store are constantly changing. If you are looking for a specific item, please call ahead to make sure we have it before driving any distance.

Phone: 860-567-8789

Technical Questions/Problems?

Please direct any questions/ideas/problems to our Customer Service Department. We appreciate all feedback.


If you're interested in working in a friendly, casual, fast-paced environment, White Flower Farm may be the place for you. Click here for more information -- including a full listing of our current opportunities.

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