Contact Us

Whether you're an experienced gardener, a brand new one, or someone looking to buy great gifts, don't hesitate to be in touch.

Call us: 1-800-503-9624

Email us: [email protected]

Your notes and letters are one of the best parts of the business. Please send us your personal anecdotes and new plant, bulb, or merchandise ideas. We look forward to photos of your garden. Let us help with any problems, too -- we are sincerely committed to your gardening success. Just click any of the links below to send us an email. If you prefer not to use email, please send correspondence to White Flower Farm, P.O. Box 50, Litchfield, CT 06759-0050.

Live chat is also available on our website during business hours, just click the icon in the lower right-hand corner of our website.

Need Horticultural Advice?

We are happy to help! Please email Cathy, our Senior Horticulturist from the Customer Service Department. When writing, please help us to be more useful to you by telling us the city and state where you garden and your specific conditions, such as the amount of sun or shade, type of soil, or other details. Please allow us 3 to 5 working days to respond to your questions.

Questions About the Status or Contents of Your Order?

If you wish to contact us with any questions or comments, please email our Customer Service Department. Or call 1-800-503-9624.

Looking for our Store and Gardens?

Store and Gardens Street Address: 167 Litchfield Road, Morris, CT 06763

Store and Gardens Hours: April 1 - June 30: 9 a.m. - 6:00 p.m., daily

Display gardens are open from 9 a.m. - 5:00 p.m daily April - November.

Prior to driving a long distance, please call the store at 1-860-567-8789 to verify the plants you are looking for are in stock as our inventory is constantly changing.

You can also email the store.

Technical Questions/Problems?

Please direct any questions/ideas/problems to our Customer Service Department. We appreciate all feedback.


If you're interested in working in a friendly, casual, fast-paced environment, White Flower Farm may be the place for you. Click here for more information -- including a full listing of our current opportunities.

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