Shipping
WEATHER PERMITTING - Working with Mother Nature
In our business, we work closely with Mother Nature. In the colder months when we stipulate that an item is shipped “weather permitting”, that means temperatures outside our shipping facility in northwestern Connecticut and along the shipping route must be warm enough for tender plants to survive in unheated delivery trucks. Our practice of waiting for windows of milder weather may result in the occasional delay, but our customers tend to appreciate the care we take to make certain their plants arrive in the very best possible condition. Questions? Don’t hesitate to call our customer service staff at 1-800-411-6159.HOW PLANTS ARE SHIPPED
The size of the plants we ship has been selected to reduce the shock of transplanting. For some, this means a large, bareroot crown. Others cannot travel bareroot or transplant best if grown in containers. We ship these perennials and annuals in 1 pint pots, except as noted. We must point out that many perennials will not bloom the first year after planting, but will the following year, amply rewarding your patience. We ship bulbs as dormant, bare bulbs, sometimes with some wood shavings or moss. Shrubs, Roses, vines, and other woody plants may be shipped bareroot or in pots. The size of the pot is noted in the quick facts for each item.
WHEN WE SHIP
We ship our bulbs and plants at the right time for planting in your area, except as noted, with orders dispatched on a first-come, first-served basis by climate zone. We also ship a wide range of containers and planters, tools, supplies, fertilizers, garden wear, garden decor items, as well as indoor decorations like wreaths and dried bouquets when available. Estimated dates for shipping are indicated in the green Shipping Details box for each item. Please supply a street address for delivery. Kindly contact us with two weeks notice, if you'll be away at the expected time of delivery.
OUR GUARANTEE
We guarantee to ship plants that are in prime condition for growing. If your order is damaged or fails to meet your expectations, we will cheerfully replace or refund it. Please contact our Customer Service Department at 1-800-503-9624 or email us at [email protected]. Please include your order number or customer number when contacting us.
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Hoya Tricolor
A viewer from Kennebunk ME
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Growing guide
Latin Name Pronunciation: hoy'-uh
LIGHT: Hoya is a carefree, vining houseplant that prefers bright, indirect light and temperatures of 60° F and above.
WATERING: Water when the top 1" of the potting mix is dry to the touch. Hoyas can tolerate somewhat dryer conditions, so water thoroughly and don’t water again until it is dry.
FERTILIZER: When plants are in active growth from spring through summer, use a balanced (20-20-20) houseplant fertilizer monthly, diluted to half strength.