Lady Palm in nursery pot

Lady Palm (Rhapis excelsa) is a stunning, small-scaled native of China that produces a mass of fan-shaped, dark green leaves, which are segmented into widely spaced, narrow segments. Strong canes covered with brown fiber support the long leaf stems. This RHS Award of Garden Merit winner is an outstanding choice for brightly lit, sunny homes and offices in need of a statuesque Palm. Shipped in a nursery pot.

Our houseplants appear generously sized in our photos. They are representative of the sizes we ship to you. For information on growing and care, click Growing Guide.

We want our customers to receive strong, healthy plants that are ready to thrive in their gardens and homes. Here's what we'd like you to know about our shipping practices.

Delivery Timing

We aim to deliver your plants at as close to the proper time for planting in your area as possible. To do so, we consider the USDA Hardiness Zone to which we're shipping, current and forecasted weather at the destination and along the shipping route, and whether your plants are ready for transplant.

In spring, we ship first to the warmest regions and move north as planting conditions improve. For fall deliveries, we begin with the coolest regions and work south. We frequently adjust shipping schedules when extreme weather could put plants at risk while in transit or soon after arrival.

Because different plants reach readiness at different rates and are weather-sensitive in varying degree, a single order may be delivered via multiple shipments. Plants sold as part of a collection, or that are otherwise meant to arrive together, will be shipped together. Please contact our customer service team with two weeks' advance notice if you anticipate being away at the expected time of delivery. 

Tracking information for each package is delivered via email. 

Plant & Container Sizes

We deliver plants in various sizes and stages of growth, and the product detail pages of our website indicate the form and/or pot size in which the plant will be delivered. Pot sizes range from 1 pint to 1 gallon and larger. Many perennials, roses, shrubs and vines are delivered bareroot - that is, not in a container at all. Bulbs and tubers are generally delivered bareroot and fully dormant. We choose container sizes and delivery methods based on how each plant grows best, how we can minimize transplant shock, and how to minimize unnecessary bulk/weight in shipment. 

Caring for Your Plants Upon Arrival

It is important to acclimate greenhouse-grown plants to life outdoors. All plant shipments include simple instructions for handling your plants upon arrival. Further how-to information, including planting instructions, is available on each plant's product page.

Palms are attractive ornamentals throughout the world in tropical or Mediterranean-like climates. Many are easy-to-grow houseplants in colder regions and will produce new glossy, dark green leaves each year. The mature plant height of our houseplants reflects what we expect the plant to grow under normal houseplant conditions. The instructions below are for growing indoors.

LIGHT: Provide your plant with plenty of light near a south- or west-facing window.

WATERING: Water thoroughly when the surface of the soil mix is dry to the touch. Plants require less water during the winter months when they are not actively growing.

TEMPERATURE: Provide room temperatures above 50°F.

FERTILIZER: When plants are in active growth from April through September, use a balanced (18-18-18) houseplant fertilizer monthly, diluted to half strength.

At White Flower Farm, we stand firmly behind every product we sell and are proud to offer a money-back guarantee on each and every item offered on our website and at our store in Connecticut. Some modest terms and conditions apply, click here for details.

Should you have any questions about how our guarantee applies to a particular product or circumstance, our customer service team will be happy to help – please contact us at (800) 411-6159 or [email protected].