The holidays are always a hectic time at the farm, and that’s just the way we like it. The phones are ringing off the hook. Orders are coming in on the website, and the greenhouses and our warehouse are buzzing like bee hives with staff members rushing to and fro. Things get even more hectic when you factor in the December weather. Shipping live, tender plants out of Torrington, Conn., is tricky business. We’re obliged to wait and watch for windows of mild weather so our plants can travel without the threat of freezing. But with only a limited number of days until Christmas, and a determination to get as many plants to our customers as is humanly possible in time for the holidays, any weather window becomes a spontaneous game of “Beat the Clock.”
This year, a window opened on Dec. 12 and 13. Like a well-timed Christmas miracle from Jack Frost and his friend the Polar Vortex, daytime temperatures rose above freezing, and the call went out for “All hands on deck!” Almost the entire staff rallied, descending on the warehouse to help the Shipping Department get the plants packed, boxed, and onto the waiting trucks.
Packing plants is a bit more complicated than, say, packing sweaters. Jasmine, lavender, holiday cactus, succulents, culinary herbs, azaleas, gardenias, and potted amaryllis, paperwhites and bulb gardens all need to be carefully secured inside their pots and then inside their boxes. If the job isn’t done right, the customer receives a badly damaged plant amid a box full of loose dirt. So over the years, we’ve made a small science of packing and shipping our plants so they’ll arrive looking just the way they did when they left our greenhouses. To secure the soil or potting mix in each pot, we use a combination of specially sized die-cut cardboard pieces, packing paper, grass, cello tape, and/or plastic sleeves. The plants are then packed inside specially designed cardboard boxes so if, for instance, a carton containing a Topiary Azalea becomes part of a festive game of “football” at a shipping facility or if it’s accidentally dropped upside down by a driver or a recipient, the plant and pot both survive intact and show no traces of the mishaps.
Part of the joy of packing plants is spending time with them before they leave. Those of us who work in the Marketing, Publications, Human Resources, and Finance departments don’t often enjoy the hours in the greenhouses that some of our colleagues do. So as we all stand around the packing tables, securing our charges for their journeys, we fall in love all over again with the soft, felted grey leaves of Lavender ‘Goodwin Creek Grey’; the intensely fragrant flowers of Jasmine polyanthum; the delicious scents of Golden Sage, Rosemary, and English Thyme in our Cook’s Herb Trio; the delicate but unstoppable blooms of the Christmas Rose (Helleborus niger); the dazzling color the Pink Topiary Azaleas; and the spiky forms of Aloes and Succulents. It’s easy to see how happy these plants will make someone when they’re discovered under the tree on Christmas Day or presented as part of any celebration. Imagining the happiness of our customers is a holiday gift to all of us at White Flower Farm. It’s a very large part of why we do what we do.